Vehicle Transport

Privacy Policy

Privacy Policy

Last Updated: August 19, 2026

Emergency Towing New Orleans (“we,” “us,” “our,” or “Emergency Towing New Orleans”) respects your privacy and is committed to protecting the information you provide when using our website.

This Privacy Policy explains what information we may collect through our website, how we use it, when we may share it, and the choices available to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or submit a service request, we may collect information that you voluntarily provide, including:

  • Your name
  • Telephone number
  • Email address
  • Vehicle information
  • Vehicle location
  • Pickup and destination information
  • Information about your towing or roadside assistance needs
  • Information included in your message or service request
  • Any other information you voluntarily submit through our contact form

Please do not submit sensitive personal information through the website unless it is specifically necessary for your service request.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. Depending on the technologies used on the website, this may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate geographic information
  • Date and time of your visit
  • Referring website
  • General website usage information

This information may be used for website security, analytics, troubleshooting, and improving our website.

3. Contact Form Information

If you submit information through our contact form, we may use the information you provide to:

  • Respond to your inquiry
  • Contact you regarding a requested towing or roadside service
  • Provide information about available services
  • Coordinate or facilitate a service request
  • Communicate with you regarding your request
  • Maintain appropriate business records

Submitting the contact form does not by itself guarantee that a towing service will be available or that a service request will be accepted.

4. How We Use Your Information

We may use collected information for legitimate business purposes, including:

  • Responding to customer inquiries
  • Processing service requests
  • Communicating about requested services
  • Providing and improving our website
  • Maintaining website security
  • Detecting and preventing fraudulent or abusive activity
  • Understanding website usage
  • Improving our marketing and advertising
  • Complying with applicable legal obligations

5. Sharing Information

We do not sell your personal information simply because you submit a contact form.

We may share information when reasonably necessary to operate the website or provide requested services. This may include sharing information with:

  • Towing or roadside service personnel
  • Service providers assisting with website operations
  • Website hosting providers
  • Analytics providers
  • Advertising or marketing service providers
  • Communication providers
  • Professional advisers
  • Government authorities or law enforcement when legally required

We only intend to share information for legitimate business, operational, legal, or service-related purposes.

6. Third-Party Services

Our website may use third-party services for functions such as website analytics, advertising, call tracking, hosting, forms, maps, or communications.

These third parties may process certain information according to their own privacy policies and terms.

We encourage users to review the privacy practices of third-party services they interact with.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may help us:

  • Keep the website functioning
  • Understand website traffic
  • Improve website performance
  • Remember certain preferences
  • Measure advertising performance

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Advertising and Analytics

If advertising or analytics services are used on this website, those services may collect information about website visits and interactions.

Such information may be used to measure traffic, understand user behavior, personalize advertising where permitted, or improve marketing performance.

The availability and use of these technologies may change as our website and services develop.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

10. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to requests, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and protecting our rights.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

We do not knowingly request personal information from children for the purpose of providing towing or roadside services.

If you believe a child has submitted personal information through our website, please contact us so that we can review the request and take appropriate action.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include requesting information about the personal information we maintain, requesting correction or deletion where legally applicable, or asking questions about how your information is used.

To make a privacy-related request, contact us using the information below.

Business Name: Emergency Towing New Orleans
Address: ______________________________
Phone: (504) 336-3350
Email: ______________________________

We may need to verify your identity before completing certain requests.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Emergency Towing New Orleans
Address: ______________________________
Phone: (504) 336-3350
Email: ______________________________

This Privacy Policy is intended to describe our general privacy practices and should not be interpreted as a guarantee of any particular legal outcome or as a waiver of rights or obligations under applicable law.