Last Updated: August 19, 2026
Welcome to Emergency Towing New Orleans. These Terms and Conditions (“Terms”) govern your use of this website and your interaction with our online service-request platform.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
This website provides information about towing and roadside assistance services and may allow visitors to submit service inquiries or requests.
Submitting an inquiry through the website does not automatically create a contract for towing services.
Actual towing or roadside assistance is subject to service availability, vehicle condition, location, applicable laws, and the terms agreed upon for the requested service.
When submitting a service request, you agree to provide accurate and reasonably complete information.
This may include:
Providing inaccurate or incomplete information may affect our ability to respond to or fulfill a service request.
Towing and roadside assistance availability may depend on:
We do not guarantee that a particular service, vehicle, equipment, response time, or destination will always be available.
Any price, estimate, or quote provided before inspection or completion of a service may be based on the information available at that time.
The final amount may depend on the actual circumstances of the service, including vehicle type, distance, recovery difficulty, equipment requirements, waiting time, storage, and other legally applicable charges.
Where Louisiana law establishes applicable fees, rates, billing requirements, or restrictions, those requirements will apply.
Towing and recovery services may include, where available:
The appropriate towing or recovery method will depend on the vehicle and circumstances.
For accident-related services, customers should first follow applicable emergency procedures and instructions from law enforcement or emergency personnel.
We do not represent that we may enter, access, or remove a vehicle from an accident scene without appropriate authorization.
Louisiana law regulates towing operations at accident scenes and prohibits certain unauthorized solicitation or response activities. Applicable law and law-enforcement requirements control when they apply.
Private-property and nonconsensual towing are subject to applicable Louisiana laws and regulations.
Where required, towing authorization, signage, contracts, billing invoices, fees, and other procedures will be handled in accordance with applicable requirements.
Louisiana law contains specific requirements for nonconsensual towing from private property and parking areas, including authorization and billing requirements. {“fallbackMarkdown”:”(Louisiana Legislature)”,”reference”:{“matched_text”:””,”prefix”:null,”start_idx”:11923,”end_idx”:11942,”safe_urls”:[“https://www.legis.la.gov/legis/Law.aspx?d=206084″,”https://www.legis.la.gov/legis/Law.aspx?d=206084&utm_source=chatgpt.com”],”refs”:[],”alt”:”(Louisiana Legislature)”,”prompt_text”:null,”type”:”grouped_webpages”,”error”:null,”items”:[{“title”:”Louisiana Laws – Louisiana State Legislature”,”url”:”https://www.legis.la.gov/legis/Law.aspx?d=206084&utm_source=chatgpt.com”,”attribution”:”Louisiana Legislature”,”pub_date”:null,”snippet”:””,”attribution_segments”:null,”supporting_websites”:[],”refs”:[{“turn_index”:0,”ref_type”:”search”,”ref_index”:0}],”hue”:null,”attributions”:null}],”style”:null,”fallback_items”:null,”status”:”done”},”showLoginRequiredCard”:false}
The customer is responsible for informing us of known conditions that may affect towing or recovery, including:
Additional equipment or a different recovery method may be required depending on the vehicle’s condition.
Customers should remove valuable, fragile, or personal belongings from the vehicle whenever reasonably possible before towing.
We are not responsible for personal property left inside a vehicle except to the extent responsibility cannot legally be excluded or limited under applicable law.
Customers agree to:
Payment methods and applicable charges will be communicated as appropriate for the requested service.
Customers are responsible for paying valid charges associated with services they authorize or are legally responsible for.
Nothing in these Terms is intended to authorize charges that are prohibited by applicable Louisiana law.
If you request a towing or roadside service and later cancel the request, cancellation charges may apply where legally permitted and where applicable terms were communicated to you.
Any cancellation or service-related charges will be subject to applicable law and the circumstances of the request.
We attempt to keep the information on this website accurate and current.
However, service descriptions, availability, operating information, pricing information, and other website content may change without notice.
We do not guarantee that all website information will always be complete, current, or error-free.
Any estimated arrival time provided through the website, telephone, text message, or other communication is an estimate only.
Traffic, weather, emergencies, vehicle recovery conditions, equipment availability, law enforcement activity, and other circumstances may affect response times.
We do not guarantee a particular arrival time unless expressly agreed otherwise in writing.
To the maximum extent permitted by applicable law, Emergency Towing New Orleans and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website or inability to use the website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Louisiana or federal law.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may modify, suspend, or discontinue any portion of the website at any time.
You agree not to use this website to:
Unless otherwise stated, website content including text, graphics, logos, images, design elements, and other materials may belong to Emergency Towing New Orleans or its licensors.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization.
The website may contain links, integrations, or references to third-party services.
We do not control and are not responsible for third-party websites, services, policies, availability, or content.
Your use of third-party services may be governed by their own terms and policies.
Our towing-related services are subject to applicable Louisiana laws and regulations, including laws governing towing, vehicle recovery, licensing, private-property towing, billing, fees, and storage.
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Nothing in these Terms is intended to waive, reduce, or override any non-waivable rights or requirements imposed by Louisiana or federal law.
These Terms shall be interpreted under the laws of the State of Louisiana, except where applicable federal law requires otherwise.
Any dispute will be handled in accordance with applicable law and any legally enforceable agreement between the parties.
We may update these Terms from time to time.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
For questions about these Terms, website use, or service requests, contact:
Emergency Towing New Orleans
Address: ______________________________
Phone: 504-336-3350
Email: ______________________________
These Terms are intended to establish general website and service-request conditions and do not replace any written service agreement, invoice, applicable Louisiana regulation, or other legally required document.
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Fast, reliable, and professional 24/7 towing and roadside assistance in New Orleans, LA and surrounding areas. Whether you are locked out, have a flat tire, or need a heavy-duty tow, our experienced team is here to get you back on the road safely.
